Penang Transport Council

Thank you for using Penang Transport Council Portal.

Your Privacy

This page explains our privacy policy which includes the use and protection of any information submitted by visitors.

If you choose to register and transact using our Portal or send an e-mail which provides personally identifiable data, this data maybe shared where necessary with other Government agencies so as to serve you in the most efficient and effective manner.  An example might be in terms of resolving or addressing complaints that require escalation to other Government agencies.

Data Protection

Leading technologies including encryption software is used to safeguard any data given to us and strict security standards are maintained to prevent unauthorised access.

Storage Security

To safeguard your personal data, all electronic storage and transmission of personal data are secured and stored with appropriate security technologies.

Information Collected

No personally identifiable information is gathered during the browsing of the Penang Transport Council Portal except for information given by you via e-mails and registration in MyHome, which is in a secure portion of the Portal.

Feedback

We welcome all feedbacks/inquiries.

In case of detailed information which the Portal may not be able to provide, your feedback/ enquiry will be sent to the relevant Government agency to better serve you.

Cookies

What Happens When I Link to Another Site?

The Penang Transport Council Portal contains links to other websites, both Government and Non-Government organisations. This privacy policy applies only to our site and you should be aware that other sites linked by the Portal may have different privacy policies and we highly recommend that you read and understand the privacy statements of each site.

Changes to this Policy

If this privacy policy changes in any way, it will be updated on this page. Regularly reviewing this page ensures you are updated on the information which is collected, how it is used and under what circumstances, if any, it is shared with other parties.

Queries or Complaints

If you have any queries or complaints about this privacy policy or about the Portal, you can contact us via our Feedback section.